MTU Support

Steps To Solve Your Problem

MTU has been in continuous business since March, 1977, providing superior products and customer support. We want you to be pleased using the MTU products you buy. If you have problems, please follow these steps below.

1. TURN YOUR COMPUTER OFF, then back on and run the MTU programs again. 
    
   
2. CORRECTLY UPDATE WINDOWS INSTRUCTIONS. 
    
   
3. DOWNLOAD the latest MTU software install files. 
    
   
4. DEMOS of the latest MTU software are available to test. 
    
   
5. READ THE MANUAL with the Manual command on the menu bar or in the Help menu in the product screen. 
    
   
6. Contact your Email Service Provider to put "@mtu.com" in your APPROVED LIST to get MTU emails. 
    
   
7. READ THE PRODUCT FAQ's Frequently Asked Questions and Answers. 
    
   
8. ASK "HOW TO" IN THE MTU.COMMUNITY FORUMS where your peers can help. 
    
   
9. USE THE WEB EMAIL FORM when only MTU can answer your question. 
    
   

Product    Download Links

Keyrite	http://www.mtu.com/upgrades/keyrite.htm
KHPro	http://www.mtu.com/upgrades/khpro.htm
Microstudio	http://www.mtu.com/upgrades/microstudio.htm
Songverter	http://www.mtu.com/upgrades/songverter.htm
Vogone	http://www.mtu.com/upgrades/vogone.htm
Video Hoster	http://www.mtu.com/upgrades/hoster.htm
Order CDROM	All MTU Install Files and Demos If you cannot download files over the Internet, order this CDROM with all MTU software installation files and Demos on.

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Save Your Download Installation Files to CDROM. Use Windows Notepad and save your Registration Code and Registration Email as a .txt file and burn it to the CDROM also so you have everything to install in the future on the same computer(s).

Product    Demo Download Links

Vogone	http://download.mtu.com/vogonedemosetup.exe
Keyrite	http://download.mtu.com/keyritedemosetup.exe
KHPro	http://download.mtu.com/khprodemosetup.exe
Microstudio	http://download.mtu.com/mstudiodemosetup.exe
Songverter	http://download.mtu.com/songverterdemosetup.exe
Video Hoster	http://download.mtu.com/hosterdemosetup.exe

Your Registration Codes

1. Contact your Email Service Provider and put "@mtu.com" in their APPROVED LIST so you will receive our emails.
2. Click here to log into your MTU Account.
3. Enter your email and Password (follow the steps below if you forget your password):
   
   1. Click the "Password Forgotten? Click here" link.
   2. This INSTANTLY CHANGES your password and immediately emails it to you.
   3. If the email does not appear immediately, look for it in your Span or Junk folder.
   4. If you have not yet contacted your Email Service Provider to put "@mtu.com" in their APPROVED LIST, do it now so you will receive our emails.
   5. If you click the Password Forgotten? Click here link again, it will change your Password again and email it to you. BE CAREFUL! If you do this twice, then find the FIRST email, its password will NOT work as it was changed by your second request.
4. Scroll down to find your ordered product Registration Code.

Web Email Form Before... submitting a Web Email: Read Steps to Solve Your Problem   Correctly Update Windows to solve MOST problems.   Download your software installation file (only current versions are available from MTU). Required items:   First/Last Name: Your Email (no @mtu.com): Subject: Department: SUPPORT SALES PAYMENT     Sales=before buying, Support=after buying, Payment=$$$. Day Phone: Select Your Product: <select> Hoster Hoster Lite Keyrite KHPro Microstudio Songverter Vogone Vogone Easy Version#: Run the program, click Help menu "About..." for the version. Your Windows: <select> XP Pro XP Home 2000 VISTA VISTA Business City: State/Province: Country: How can we help you?

Contact MTU

Please use our Web Email Form, select the Department you need to contact, and submit it. You will receive an email acknowledgement your request is received, and another when we answer.

 

Fax: 1-919-870-7163

 

Micro Technology Unlimited
8390 Six Forks Road, Suite 101
Raleigh, North Carolina, USA 27615

 

Read our Return Policy before shipping product to us.

 
 

Click here for a map to MTU Offices.