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KnowledgeBase

Feature Transfer Error on Installation

Some users may experience problems with saving data. This problem can manifest itself as a "Feature Transfer Error" during install, or as difficulty in saving profiles and performance settings. This issue may also prevent levels from loading. This is due to complications with the installer and some Windows platforms, most notably Windows XP Home.

To fix this issue, follow these steps:

1. Open the “All Users” folder (Typically “C:Documents and SettingsAll Users”).
2. From the “All Users” folder, right click the mouse on the “Shared Documents” folder (or "Documents" in W2k) and select “Properties”.
3. In the “General” tab, clear the checkbox marked as “Read only”
4. Click "Apply".
5. Click "Ok" on the box that pops up.
6. Click on the "Security" tab.
7. Select "Everyone".
8. Verify that "Deny" is not checked for anything, if it is, clear that check by clicking on it with the left mouse button.
9. Verify that "Allow" is checked for "Full Control". if it is not, check it by clicking on it with the left mouse button.
10. If there are any other entries in the group or user names list, repeat steps 8-9 for each of them.
11. Click on "Apply", then on "OK".

Note: You may need Administrator-level access to change the folder permission settings.