Question:

CD/DVD drive locks up when reading files into the computer or writing a new blank CD.

Answer:

If you are having problems reading discs into the computer or writing discs, update your firmware on your CD/DVD drive fixes most problems.

One of our customers reported the following Problem and this was the fix.

Using the Plextor DVDR PX-716A for duplicating, the image file is read in, but while writing, the progress bar reaches 80% and the new disc is ejected with the message "Duplicating CD Failed." I upgraded the Plextor firmware from 1.09 to 1.10 and it now duplicates a CD just fine.

Here is the list of drives from Plextor's website as of 10/05/06.  If your drive is not listed then you can get the updated firmware from:

http://www.plextor.com/english/support/support_downloads.html#firm 

Select your drive from the list. Save the file to your computer and then Run it to install it into the drive.   

Plextor PX-760A DVD±R/RW Firmware Upgrades

Plextor PX-755SA DVD±R/RW Firmware Upgrades

 Plextor PX-750A/UF DVD±R/RW Firmware Upgrades

 Plextor PX-740A/UF DVD±R/RW Firmware Upgrades 

 Plextor PX-716AL DVD±R/RW

 Plextor PX-716AL DVD±R/RW Firmware Upgrades 

 Plextor PX-716A or PX-716SA or PX-716UF DVD±R/RW Firmware Upgrades 

 Plextor PX-712A or PX-712SA or PX-712UF DVD±R/RW Firmware Upgrades 

 Plextor PX-708UF2 DVD±R/RW Firmware Upgrades

 Plextor PX-708A or PX-708UF DVD±R/RW Firmware Upgrades

 Plextor PX-504A or PX-504UF DVD+R/RW Firmware Upgrades

 PlexWriter 20/10/40-12A Firmware Upgrades

 PlexWriter 8/8/24-8U Firmware Upgrades

 PlexWriter PX-230 Firmware Upgrades

 PlexWriter 52/24/52A Firmware Upgrades

 PlexWriter Premium Firmware Upgrades PlexWriter 24/10/24U Firmware Upgrades

 PlexWriter 40/12/40S Firmware Upgrades

 PlexWriter 48/24/48A and 48/24/48U Firmware Upgrades

 PlexWriter 40/12/40A and 40/12/40U Firmware Upgrades

 PlexWriter 8/8/24A and 8/8/24U Firmware Upgrades

 PlexWriter 24/10/40A and 24/10/40U Firmware Upgrades

 PlexWriter 16/10/40A Firmware Upgrades

 PlexWriter 12/10/32S Firmware Upgrades

 PlexWriter 12/10/32A Firmware Upgrades

 PlexWriter 12/4/32 Firmware Upgrades

 PlexWriter 8/4/32 Firmware Upgrades

 PlexWriter 8/2/20 Firmware Upgrades

 PlexWriter 4/2/20 Firmware Upgrades